The Gartner’s “Hype Cycle for ICT in Africa, 2015” has disclosed that spending on end-user communications infrastructure services (CIS) in sub-Saharan Africa will reach $71 million in 2019, Footprint to Africa reports.
Gartner’s “Hype Cycle for ICT in Africa, 2015” report recognises over 30 key technologies and expresses how they will impact business performance during the next 10 years
The Senior Research Analyst at Gartner, Mbula Schoen, said, “The Hype Cycle aims to help global strategic officers and domestic CIOs from both the private and public sectors take account of the current state of important technologies across Africa, including their maturity, adoption and traction, It will help them make informed decisions about where to invest and how to advance their operations locally.”
Innovations in information and communication technology (ICT) are significantly changing the way African governments and businesses operate. For instance, sophisticated data mining is being used in smart agriculture in several countries to improve how crops are grown by predicting weather, demand and outbreaks of disease.
Footprint to Africa learnt that the largest group of enterprise solutions likely to experience “growing pains” as the ecosystems mature and expectations exceed performance centres on payment includes digital wallets, retail mobile payments and direct communications service provider billing.
This is obvious, for example, from the outcome of the publicity surrounding the launch of the Apple Pay service last year that global adoption of contactless transactions and NFC-enabled mobile payments has been slow, whereas SMS-based solutions have had better adoption in India and parts of Africa.
Consumers’ lack of interest for retail mobile payments primarily due to security concerns and the unwillingness of large, multichannel retailers to invest in mobile payment processing infrastructures have put this technology almost in the trench of disenchantment.
The Business Intelligence noted through 2015 that emerging smartphone apps (such as augmented-reality viewers, smartphone e-book readers and scriptable mapping tools) will offer new delivery platforms for educational content.
It was however gathered that the continued proliferation of connectivity in semi-urban and rural parts of Africa could represent a powerful force to narrow the “digital divide,” one of the biggest social issues in Africa.