Pan-African lender, Ecobank has won two major awards at the African Banker’s prestigious ceremony held in Busan, South Korea this month. The bank was named Best Retail Bank in Africa after impressing judges with the strides it has made to leverage digital financial services and an enhanced service model, to be the retail bank of choice.
The accolade comes less than two weeks after Ecobank was feted for being the lender with the Best Digital Strategy at a Retail Banker Awards ceremony in London earlier in May.
Ecobank’s Mobile App, which has now been downloaded by more than 5 million people, took the prize for Innovation in Banking, thanks to the way it has redefined borderless and inclusive banking, along with several other transformative innovations designed to deliver financial services to all.
Commenting on the double award win, Omar Ben Yedder, Publisher of African Banker said Ecobank has had a game changing year.
He added that their “approach to embracing technology and putting it at the centre of their growth strategy has obviously paid dividends.”
“It gives all of us at Ecobank great pride to be recognised as not only the Best Retail Bank in Africa, but also the Most Innovative.” Ade Ayeyemi, Group CEO of Ecobank said.
“This is further proof that we are on the right track in our quest to be the bank of choice for middle Africa. We will continue to ensure that we are at the forefront of harnessing state-of-the-art technology to provide our customers with accessible and affordable banking services,” Ayeyemi added.
Ecobank enjoyed a 40% increase in customer numbers during 2017 and the bank aims to serve 100 million customers by the end of 2020.
The Ecobank Mobile App is the first unified banking application across 33 countries and enables customers to do their banking activities where and when they want, 24/7 and 365 days a year, conveniently on their mobile phones. It allows transactions in 18 different currencies and in four languages, including English, French, Portuguese and Spanish.
Incorporated in Lomé, Togo in 1988, Ecobank Transnational Incorporated (ETI) is the parent company of the leading independent pan-African banking group, Ecobank. It currently has a presence in 36 African countries, including Angola, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Brazzaville, Côte d’Ivoire, Equatorial Guinea, Ethiopia and Gabon, among others.