Liquid Telecom Kenya’s High-Speed Network Delivers Medical Services to 250,000 Refugees in Country’s Dabaab Complex

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Liquid Telecom Kenya, part of the leading pan-African telecommunications group, Liquid Telecom, has connected Gertrude’s Children’s Hospital in Nairobi to the country’s Dadaab refugee complex. The community of approximately 250,000 refugees across four camps, which are almost 500 kilometers away from the hospital, now has access to dedicated healthcare, including consultations, diagnostics and treatment over the internet.

Gertrude’s Children’s Hospital is the most established pediatric hospital in Eastern and Central Africa, providing healthcare to children in Kenya as well as those referred from neighbouring countries. The hospital attends to over 300,000 outpatients annually through a network of 15 facilities in and around Kenya’s capital of Nairobi and admits over 9,000 patients annually at its 100-bed facility located in Muthaiga, Nairobi.

Providing medical services to Dadaab’s four camps has been inhibited by the absence of specialists in the remote semi-arid area.

By using a 15 megabyte per second (Mbps) connection at the hospital’s Nairobi headquarters and a 2Mbps link at Dadaab Sub-County hospital, Liquid Telecom Kenya is enabling the largest paediatric centre in East and Central Africa to deliver advanced treatment directly to Dadaab.

“Liquid Telecom’s high-speed network is now facilitating cost-effective delivery of specialised healthcare services to one of the world’s largest refugee camp which has traditionally been inhibited by the absence of specialists in the remote semi-arid area,” said Liquid Telecom East Africa Chief Executive Officer, Adil El-Youssefi.

“We are especially excited as this not only brings essential healthcare to the most disadvantaged communities, it supports the government’s commitment to providing universal healthcare – one of Kenya’s Big 4 policy agenda items,” he added.

El-Youssefi was referring to Kenya’s Big 4 Development Agenda, an ambitious initiative that seeks to boost a number of the country’s sectors, among them healthcare and manufacturing.

The link to Dadaab has enabled the hospital to successfully treat more than 56 patients so far.

“When we get a call from Dadaab requesting time and input from our specialists, the ICT department notifies the relevant doctor and then schedules a virtual consultation using video conferencing equipment across Liquid Telecom’s network,” said Gertrude’s Children’s Hospital Head of Information Services, Peter Kanda.

The hospital is also offering telemedicine services in other regions across Kenya, including Mombasa, Sekenani in Narok County and Kibera in Nairobi and will soon deploy the services to the country’s Mara area.


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