ICT

UNCTAD Unveils the World Consumer Protection Map Digital Tool

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The United Nations Conference on Trade and Development (UNCTAD) has announced the development of the World Consumer Protection Map, a digital tool to help protect consumers in this digital age.

This comes in the wake of recent global malware attacks and leaks of personal details online.

Through the tool, UNCTAD aims to provide relevant information about consumer protection worldwide and enable better coordination channels between Consumer Protection Agencies globally; creating a better understanding of the different laws and legal frameworks in different jurisdictions.

Arnau Izaguerri, Associate Legal Officer said, “The map will allow consumer protection officials around the World to better coordinate and compare their efforts. This is especially important when dealing with a consumer protection breach, like a global hack of consumer data, which does not stop at borders or oceans”.

The World Consumer Protection Map is an easily accessible and interactive online tool developed using data from all 194 United Nations Member States.

It will provide an updated and comprehensive picture of consumer protection; identify trends and benchmarks for global consumer protection; and highlight challenges that need to be addressed.

The tool will also help to build an active up-to-date contact list of consumer protection worldwide and give an essential clear view and understanding of existing legal frameworks, according to William Taborda, Information Systems Officer at UNCTAD.

It was presented at the second session of the Intergovernmental Group of Experts (IGE) on Consumer Protection Law and Policy in Geneva, Switzerland.

IGE was established under the United Nations Guidelines for Consumer Protection (UNGCP).

It monitors the application and implementation of the guidelines, provides a forum for consultations, produces research and studies, provides technical assistance and undertakes voluntary peer reviews.

The IGE has reviewed UNCTAD’s Consumer Protection Online Questionnaire developed to help populate the World Consumer Protection Map.

The questionnaire is divided into three key sections: consumer protection legislation; consumer policy institutions; and consumer policies. The compilation of responses will help to compile a wealth of consumer protection knowledge.

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