Telecommunications and digital lifestyle company Tigo has announced a $100 million investment to enhance its 2G, 3G and 4G networks in an effort to transform broadband experience for its customers.
“The initiative has resulted to growth of data subscribers and data throughput over one year,” said Jérôme Albou, Chief Technical and Information Officer (CTIO), Tigo Tanzania.
Tigo has grown its subscriber base to more than 10 million over the last three years, becoming the second largest network operator in Tanzania.
In its quest to become the leading telco in Tanzania, Tigo recently launched Twende, an online taxi-hailing app and unveiled a state-of-the-art call centre.
With such growth comes the need for expansion and modernization with the latest equipment to provide quality services, changes that Tigo has been effecting from 2016 according to Albou.
The company has added 535 new sites with 3G technology, upgraded capacity on 4,08 of 3G sites and 95 new sites with 4G technology over the past year as well as modernized and expanded the existing 2G, 3G and 4G networks in all the major cities and towns across Tanzania.
Albou continued, “We have also added the Cache Servers in the core network to make frequently accessed internet contents readily available in Tanzania in a single click”.
Tigo’s network improvement is based on customer surveys, economic activities, penetration of data-enabled devices and feedback other stakeholders including the Tanzania Communication Regulatory Authority (TCRA) and the Ministry of Works, Transport and Communications.
It also includes the commissioning of 2,294km of backbone fibre which traverses through 22 new District headquarters in the country expanding the existing National ICT Backbone footprint as well as increasing the number of fibre points around key Tanzanian cities and allowing Tigo to provide high-speed internet in the new districts.
The new fibre ensures alternative transmission routes to assure seamless service provision in case of cuts.