Ecobank Vows to Continue with Innovation Strategy as Lender is Named Best Retail Bank in Africa

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Leading regional lender, Ecobank has committed to continue with an ongoing innovation strategy that has seen the group named the ‘Best Retail Bank in Africa 2019’ at the prestigious African Banker Awards.

The bank was recognized for its state-of-the-art products, services, functionality and constant innovations that provide convenience, accessibility and affordability to meet the evolving needs and expectations of its customers across 33 African countries. This is whilst also successfully driving financial inclusion.

Ecobank is a subsidiary of Ecobank Transnational Incorporated (ETI), which currently has a presence in 36 African countries, including: Angola, Benin, Burkina Faso, Burundi, Cameroon and Cape Verde, among others.

At the event, Ecobank was also nominated for African Bank of the Year in the Awards. The Award ceremony was held this June in Malabo, Equatorial Guinea.

“We are honored to be recognized as Africa’s Best Retail Bank. This is testament to the success of our digital strategy and pan-African presence as we continue to drive financial integration, inclusive banking and playing a catalytic role in the transformation of Africa,” said Group CEO of Ecobank, Ade Ayeyemi.

“We are constantly innovating to meet the needs of Africans, from our multi-functional Ecobank Mobile App, which has changed banking in Africa, to our KYC-lite Xpress account opening for the unbanked and the under-banked, and our Rapidtransfer App, for cross-border remittances to Africa at minimal or no cost. Our Xpress Point agencies further deliver face-to-face banking to thousands in local communities. The traditional banking model is changing and Ecobank will continue to play a pivotal and pioneering role in meeting the banking needs of millions of Africans,” he continued.

Commenting on the same, Nana Araba Abban, Acting Group Executive, Consumer Bank stated that Ecobank is making banking accessible, convenient and affordable.

“We are continuing to broaden our innovative range of best-in-class products, services and functionality to enrich our customers’ experience and stay a step ahead of their evolving needs and expectations,” she explained.

“To win the prestigious ‘Best Retail Bank’ Award two years running strongly indicates that our strategy and service is working for ever-increasing numbers of sub-Saharan Africans across our pan-African footprint,” Abban concluded.



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