HP Partners with African Authorities to Crack Down on Fraudulent Manufacturers

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HP, an American multinational information technology company, through its Anti-Counterfeiting Fraud (ACF) team, alongside local African authorities, have conducted two highly successful operations to stop the trade of imitation cartridges for HP printers across Uganda and Mozambique.

In September and October 2018, HP’s ACF team and local authorities successfully raided several premises in Maputo, Mozambique and Kampala in Uganda. The team managed to seize 33,000 illicit items during the raids.

In January 2019, Ugandan authorities dismantled a criminal ring that had distributed counterfeit cartridges for HP printers destined for sale in several East African countries. Officials raided a distribution warehouse in the Kampala area that also served as a manufacturing site for counterfeits. The operation has resulted in the seizure of 77,000 illicit items, bringing the total number of contraband products seized through recent activity to over 110,000 items.

According to HP, illegal imitations can cause a multitude of problems that can result in performance and reliability issues including voiding a manufacturer’s warranty during repairs done with counterfeit components.

In contrast, the company affirmed that original HP products are designed to meet HP’s strict quality and reliability standards, based on a long history of inventing and testing.

“HP is proud of our continued partnership with local authorities in bringing counterfeiters to justice in Africa, and we commend the swift action of the local officials,” said HP Vice-President for Supplies and Sale in Europe, The Middle East and Africa, Tiago Drummond Borges.

“This string of successful seizures is a true testament to the effectiveness of our Anti-Counterfeiting and Fraud programme. Our work helps in apprehending and prosecuting counterfeiters who break the law,” Borges added.

Over the last five years, approximately 12 million counterfeits and components have been seized across Europe, the Middle East and Africa by local authorities, supported by HP. HP has conducted over 4,500 audits and inspections (CPPAs and CDIs) of partners’ stocks or suspicious deliveries for customers.

Through its Anti-Counterfeiting Fraud programme, HP actively educates its customers and partners to be vigilant against fake accessories and supplies. It also cooperates closely with local and global law enforcement authorities to detect and dismantle illegal operations that produce counterfeit HP components.


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