Savo Store, a leading African e-commerce and procurement company based in Kenya, is experiencing shipping delays due to increased passenger traffic in the United States (US).
In a status update for some shipments that have departed from the firm’s US warehouse over the last few weeks, Savo Store officials announced what may be the second hitch to hit the company in the second quarter of 2018.
“We’ve experienced some severe departure and connecting flight delay,” the company said in its statement.
“This is due to increased passenger traffic as the summer holiday begins in the US,” Savo Store officials confirmed.
The update revealed that the firm’s June 6th general goods shipment arrived on June 20th, 2018.
Savo Store’s June 6th electronics (lithium-ion) shipment is, however, expected to arrive on July 4th, 2018.
The company’s June 13th general goods shipment: is expected to arrive on July 4th, 2018, while its June 13th electronics (lithium-ion) shipment is expected to arrive on July 4th, 2018.
To address the issue, Savo Store has switched to a different cargo carrier beginning with the shipment that departed on June 20th.
“We do not anticipate this type of delay going forward,” the company assured its customers, having apologized for the previous delays.
The recent hitch comes barely a month after another crisis hit the company in May 2018.
At the time, the company’s Buy and Ship service had been suspended until June 1st, 2018, though its Shipping Only service remained operational. This happened just as the firm had been experiencing shipping delays of up to two weeks during the month of May.